I had the pleasure of working with Jody Norton recently, and I can’t say enough good things about their services. From the moment I reached out for assistance, she was incredibly responsive and attentive to my needs. Their knowledge of the insurance industry is truly impressive, and they took the time to explain complex policies and options in a way that was easy to understand.
It’s clear that they genuinely care about their clients and their financial well-being. I couldn’t have asked for a better insurance advisor, and I highly recommend their services to anyone in need of expert insurance guidance. They truly are the best in the business!
Highly Recommend Majesty Mortgage & Insurance!
Working with Jody has genuinely been life-changing. She took the time to really understand my situation, explained everything clearly, and helped me find the perfect insurance solution. Her honesty, professionalism, and care made the whole process smooth and reassuring.
I cannot recommend Mark Highfield highly enough! As a first-time homebuyer, I was overwhelmed by the mortgage process, but Mark made everything so much easier. He was incredibly knowledgeable, patient, and supportive every step of the way. He never got sick of my stress calls, multiple questions and everything else! Thanks so much Mark for making my first home dream come true!!
Also thank you so much to Jody for helping me out with my insurances, she talked me through everything and made it super clear. Thank you!!
Brooke the mortgage broker I doubt with, was real easy to deal with and such a great help.
Jody at Majesty Mortgage & Insurance has been a true game-changer. She found the right coverage for me, explained everything clearly, and made the claim process incredibly easy and stress-free. Her genuine care, professionalism, and support made all the difference. Everyone needs someone like Jody on their side—knowledgeable, reliable, and always there when it matters most.
Jody at majesty has been taking care of our insurance for a while now and she’s is honestly amazing. I really can’t fault our experience so far. I was injured and required surgery and she helped the whole way and I got my payout which was great !
I had such a great experience working with Brooke as my mortgage broker! She was incredibly helpful and approachable from start to finish. I had lots of questions throughout the process, and she always answered them with patience, enthusiasm, and a friendly attitude. Nothing was ever a problem—she made what could’ve been a stressful time feel easy and straightforward. I really appreciated her support and would absolutely recommend her to anyone needing mortgage advice or help.
Jody has been supporting us with our insurance for a number of years and she is fantastic! Jody makes the process very easy and is full of knowledge. Nothing is ever too much for her and she will always find the answers to our questions. Would highly recommend Jody if you are looking for an insurance broker.
After a simple fall over the holidays resulted in a badly broken ankle requiring a Westpac chopper and surgery I dropped my insurance advisor an email to check on my cover.
Jody came back with good news that my accidental injury cover and income protection meant I was eligible for nearly $20k, this was approved and deposited to my account within two weeks of the injury.
Many thanks Jody for providing the right cover and taking care of the claim process for me.
“Working with Jody from Majesty has been such a smooth process.
Her advice around life and health insurance has been both comprehensive and easy to understand. Her advice has been practical, realistic, and relatable.
Jody’s worked in a really considered way to find the best solutions for me and my family, and I feel so much better now know we’re far better covered than ever before!”
“As first home buyers the whole process was incredibly daunting for us, but with all your advice and helpfulness it made it so much better! Looking back on it, we almost feel like it went too smoothly and this is still just a really long dream.
Now that the dust has settled we just really want to say thank you from the bottom of our hearts for helping us achieve this. We look forward to working with you in the future! We will both be recommending you to absolutely everyone in the future because you have just been amazing to work with. A pic of us is attached with the house (we have mowed the lawn since taking this lol)
Once again, thank you so much Hope.”
“Embarking on the journey of a first home process is daunting within itself, let alone having no idea where to begin.
We sought out Mark’s help and had zero regrets!
Mark was with us the entire journey, supporting us with any concerns and or questions. And in the background made the magic happen. We trusted Mark completely, and appreciated all his hard work and dedication to helping us.
Mark is a true professional, personable, knowledgeable and just a really good guy. We have and will continue to recommend Mark as without him we would not be in our dream home.”
“Highly recommend Brooke McGougan – Majesty Mortgage Advisor she was absolutely amazing! After being rejected many times from banks due to the property type I was trying to purchase, I went to Brooke.
Brooke’s skill blew me away, she hunted to find me the right bank, that would suit. Brooke did not give up, she was my strength, she counselled me and held my hand through the whole process of buying my first home. She even negotiated a much higher than excepted cash back.
Thanks Brooke. Absolutely amazing service, high level of skill! Amazing connections/contacts, kind and caring and supportive. Cannot recommend enough. If anyone can get you over the line Brooke can!”
“Jody gave an honest assessment of our current life insurance policy compared to others on the market and recommended a great policy for us. Top work Jody!”
“I recently had the pleasure of working with Mark Highfield at Majesty, who went above and beyond in helping me purchase my first home.
Mark is very easy to get along with and did a great job at helping me fully understand the process and what was going on in the market. No jargon, no confusion, just clear, concise information.
One thing that I highly valued was Mark’s dedication. He went above and beyond to find the best mortgage option for me. He scoured the market and secured a deal that truly has set me up for success. You can tell he genuinely cares about his clients’ financial well-being.
Throughout the entire process, Mark was super responsive. Whether it was a quick question or a major concern, he was just a text or call away. I never felt like I was bothering him, it felt like we were working as a team throughout the whole process.
If you’re in the market for a mortgage advisor (especially as a first home buyer) who’s not only knowledgeable but also a genuinely nice person, Mark Highfield is your guy!”
“Mark Highfield helped us to buy our first home. He was extremely proactive and really went above and beyond to get our finance approved. He was very professional and knew exactly how to approach different banks on our behalf. We had to have a speedy settlement date and he got all our paperwork through to the bank in record time to secure our finance.
I would recommend Mark to any prospective buyer. We are now proud and happy home owner’s and have been able to give our four children security for their future too because of Mark’s expertise.”
“I would highly recommend the services of Luke Turner to anyone considering looking at financing. He is very professional and proficient in his work. After taking the time to show me different options in structuring my finance he made it very clear and easy for me to make the best decisions for a secure future. I have not experienced this level of effort and detail when organising finance previously. Your knowledge and assistance is appreciated greatly. Thanks again!”
“I have been referred to see Hope from Majesty Brokers for my first home purchase and I was completely impressed with her service. Sorting out finance is the biggest part of any property purchase and as a young home buyer, it was difficult to know where you stand with your bank. Hope took away this burden and handled everything with remarkable efficiency and excellent communication. She was very pleasant to work with and I was informed every step of the process. I cannot be more satisfied with the service. I absolutely recommend Hope to help you with your real estate finance because she will make this as simple and stress-free as possible. Thanks again!”
“I’m not sure why I haven’t used a mortgage broker in the past! I’m not great at trying to get the best rate with the banks, so why not leave it up to a pro? Thanks Hope!”
“When buying our first home we required sound financial advice, a sharp interest rate and efficient service. We got that and more. Luke and Sloan presented the finance options available to us and promptly arranged pre-approval once we decided which lender we wished to go with. Additionally, they advised us on the most appropriate way for us to structure our loan. Thanks heaps guys. You made things incredibly easy for us and we have the comfort of knowing the relationship is for the long-term.”
“Thank you so much for your patience in dealing with an over stressed first time home buyer. You made everything so easy to understand and I really appreciate that. Thanks as well for the bubbles, the package arrived this morning. I’ve already recommended you to a few mates, I just thought you were top notch so thanks again.”
“Jody and the Majesty team were excellent to deal with and I cannot recommend them enough. Great service from our initial enquiry to get a quote for our insurances right through until it was approved. Nothing was ever a hassle. Thanks for sorting out a great deal for us, we will be recommending you to all family and friends, thanks Jody!”
“Hope, we loved having you over last week. You were just amazing putting everything into perspective for us – thank you!”
“Jody, what a star you are. Thanks so much for persevering and seeking the cover for our family. We really appreciate your tenacity and excellent customer service. Thanks also for the prezzy card, it will come in very handy. Take care and we will be sure to recommend you when the situation arises.”
“Firstly, thanks for your explanations and advice about the mortgage and the different options, we didn’t know much to begin with but have come out with a product that suits us really well. Secondly, thank you for being so cool about the whole Trust issue which we dropped on you at the last minute and was obviously a bigger hassle than we realised. And last, but not least thanks for the folder and the bubbles! A very nice touch, and will be a great treat when the move is finally complete.”
“Dealing with Majesty certainly made the purchasing process a lot less stressful. Pre-approval was promptly obtained and once I found my house, all documentation and negotiation with the bank was handled by Majesty. Their level of involvement throughout the process is governed by the client, which suits everyone from first time buyers to experienced investors.”
“Have dealt with Margaret a lot, every time she made the process easy & with great outcomes. Thanks Margaret!!”
“I found Majesty’s approach really refreshing. Luke took the time to build a personal relationship with me to understand what my financial needs were. They made me feel comfortable with the process and explained all aspects of taking on a mortgage in ‘everyday language’ that I could understand. They kept me involved with the negotiations they were having on my behalf and consulted me in a professional manner when it came time to choose a mortgage provider. They ensured that my provider was as attentive to my needs as they had been and also advised me on other banking products. Even after signing up with my provider they followed up with me to ensure that things were running smoothly. I received nothing but a professional service and found Majesty a pleasure to deal with. I would have no hesitation recommending them.”
“Majesty obtained open bridge finance for us which allowed us to present an attractive offer for the home we wanted. Majesty were reliable, prompt, courteous and were accessible. Thanks for the good work.”
“Selling property is my chosen line of profession. Having like minded associates and advisors for my clients is important in ensuring those I work alongside are well protected and informed when it comes to making decisions related to property. Naturally, a referred advisors professional conduct directly reflects upon my business therefore the importance in having confidence in those services recommended is vital. After utilising Majesty’s services for my own personal lending, I felt nothing short of confident when it came to discussing what advice and value Majesty could add for any party looking to either buy or sell. After 15 years within the industry and in that time, having dealt with an extensive list of lending advisors, both brokers and banking affiliates direct, Majesty is the one business relationship I have no intention in severing. The level of service received by both myself and clients alike is absolutely second to none and well in excess of any expectations we may have had.”
“I found the Majesty service excellent. They promptly responded and got me a pre approval limit so we could start looking immediately. Upon finding a property all the paperwork etc was handled quickly and efficiently and to top it off they negotiated an excellent saving of the published price on the day we signed up.”
“We have used Margaret twice when buying a home and both times she has been the best mortgage broker I could ever think of. Margaret was always available when needed, so kind and such a hard worker to get the best she could for us, I honestly couldn’t ask for more. She is a 10/10 plus. Thank you so much Margaret.”
“Honestly Margaret was so helpful! was wonderful and easy to deal with when we needed it and I cannot recommend her more.”
“Working with Majesty was a breath of fresh air. The focus and attention to detail was something we’d not experienced before and it made a world of difference. Luke went to extraordinary lengths to ensure that the relationship was personal, that we were presented with every option available to us, that we understood them, and that we were comfortable. The engagement with Majesty is more than transactional – it’s a long-term relationship and one that I expect will only improve with time. Not only would I use Majesty again in a heartbeat, I would recommend them to anyone.”
